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FAC-UK
Mar 13, 2023 9:52 AM UTC
Question

Split VAT box does not drop down

Hi,

 

I've been unable to split my sales transaction for the past week. When I try to drop down the VAT box on either line there is no response. I have tried switching browsers on my PC, anyone know how to fix this please as the transactions are beginning to stack up. 

Thanks

FAC

1 reply

Ashleigh1
Mar 13, 2023 11:31 AM UTC

 Hello FAC-UK, Thanks for posting on the Community page, please can you reach out to support on either our chat or call on 0808 234 5337 line is open mon to fri 8am to 7pm so you can set up a screenshare with the agent so this can be looked into more as it may need to be escalated higher for you. Thanks

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