Skip to main content
G
gcj1971
March 23, 2023
Question

The option to delete a line is off the pc display screen with no scroll bar to get to it. only way I can do it is to log in to Quickbooks online and do it from there.

  • March 23, 2023
  • 1 reply
  • 0 views
I have tried to reset screen display setting and zoom options but still not showing delete icon.

1 reply

J
JamesAndrewM
March 23, 2023

Happy to connect with you again here in the forum, @gcj1971.

 

Could you please provide us with more specific information about your concern? We'd appreciate it if you could also add screenshots to get more details on what's happening.

 

You can leave a response, and we are available to help. Have a great day ahead.

G
gcj1971Author
March 30, 2023

It won't allow me to add a printscreen on here. There is no way to scroll to end of page horizontally. The option to remove a line is missing also. Its as though quickbooks online web page is too big for the screen. I've tried all options to solve with display options. Still doesn't show options.

 

 
 

 

A
Ashleigh1
March 30, 2023

Hello Gcj1971, it sounds link you need to adjust your screen settings and zoom the page out so that the whole page fits onto the screen, if you have a look at this link and follow the steps DivinaMercy_N and MaryLadT this should resolve your issue. 

Terms & ConditionsAccessibility statement