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J
jt-sps
November 18, 2024
Question

Transactions in Starling spaces are ignored from bank feed

  • November 18, 2024
  • 1 reply
  • 0 views

Hi,

We use Starling's spaces (/pots), but there's an annoyance... when transactions occur *directly* from the space and not the main bank account, the transaction isn't included in the bank feed that is pulled automatically into Quickbooks. So every time I perform the bank reconciliation there's always transactions missing.

 

Does anyone else experience this?

 

I understand that the spaces/pots are normally a 'special' feature of these banks, so don't expect Quickbooks to support it, just a bit worried that these transactions just get ignored 😕😕

1 reply

R
Rasa-LilaM
November 18, 2024

I'm here to help and guide you on how to handle your banking concerns, jt-sps.

 

When you connect your Starling Bank account to QuickBooks Online, transactions from Starling spaces (or pots) are included in the bank feed. Each Space is not considered a separate feed. Instead, only the movement of funds to and from each space is included in the feed.

 

If the entries from spaces aren't showing up, you'll have to enter them manually into QBO to make sure they are included in the reconciliation. Furthermore, you may want to contact Starling Bank’s support for recommendations on managing space transactions efficiently. This will keep you from entering transactions manually and streamline the reconciliation process.

 

Explore each link below for guidance on how to classify entries to the correct category and match them to the ones in QBO to prevent duplicates:
 

Keep in touch if you have other banking concerns or questions. The Community is always available to lend a helping hand.

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