Skip to main content
I
Isobel
January 22, 2019
Question

Transferring funds between bank accounts

  • January 22, 2019
  • 1 reply
  • 0 views

My client receives several cash payments per week and deposits them in QB online to the Cash Control/Petty cash account.  He physically goes to the bank weekly and deposits most of it and keeps the difference as drawings.  On QB I used the transfer facility to transfer the total he banked, from the cash account to the bank account, weekly.  However when I went to reconcile the bank account, none of those transfers was there.  I went to 'Make deposits' and sure enough there was the list of transfers in weekly order.  I chose one at a time to deposit to the bank account but QB wouldn't accept the deposit as it wanted me to indicate 'an amount'. I had already chosen the deposit from the list, showing the amount, and I can't understand what the problem is.

    1 reply

    IamjuViel
    IamjuViel
    January 22, 2019

    Hello there, @Isobel.

     

    I'd be delighted to share some information on you can reconcile your client's bank transactions. Let's get started!

     

    If the  transactions you've recorded were not cleared on your bank's register inside QuickBooks, it will not show up during the reconciliation process. 

     

    Here's how to clear your transactions:

    1. Go to  Accounting.
    2. Select Chart of Accounts.
    3. Look for the bank account in question.
    4. Click View Register.
    5. Search for the transactions that doesn't have the cleared (C) status on it.

    For additional insights, you may check out this article: How to resolve reconciliation differences.

     

    If you need further assistance with the reconciliation process, I'd recommend contacting our Customer Care Team. An agent will be able to further help you via a secured remote access session.

     

    Here’s how to contact us:

    1. Go to: https://help.quickbooks.intuit.com/en_GB/contact. 
    2. Choose your QuickBooks Product.
    3. Select Search for something else..
    4. Type in "reconciliation" in the search box.
    5. Go to Search.
    6. Click on the View Contact Info button to see the support number.

    Stay in touch with me if you have other questions about reconciling your client's bank transactions. I’m always here to help.

    Terms & ConditionsAccessibility statement