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J
Jasonbaird
March 3, 2020
Question

TSB Business Banking Problems

  • March 3, 2020
  • 2 replies
  • 0 views

I know this has been posted alot on the community but i am not managing to get logged into my TSB Business account through Quickbooks online, when i try to log in to link the account it comes up with the following error.

 

We are sorry, an error appears. Please, try again later

 

All the log in details are correct and i don't see why there is a problem as the TSB are on the list of bank that are compatible with the software, I have only been a member since Friday 28th Feb

2 replies

G
GeorgiaC
March 3, 2020

Hello Jasonbaird,

 

Thanks for your post and welcome to the QuickBooks Online Community! 

 

To troubleshoot the error, please attempt to connect the account by signing in through an incognito/private browsing window on a computer device - we recommend using Google Chrome as the browser for best performance results.

 

Please let us know if the error continues following this,

 

Thank you

    J
    JasonbairdAuthor
    March 3, 2020

    Opened the window in Incognito mode in Chrome and it worked thank you 

    G
    GeorgiaC
    March 3, 2020

    Great to hear Jasonbaird - thanks for getting back to us to confirm that's worked :)

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