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Umoya
April 16, 2020
Question

Unable to connect all my accounts in my HSBC account

  • April 16, 2020
  • 1 reply
  • 0 views

I have an account with HSBC but under my company name we have 3 separate accounts under the same log in details.  One for our shop, one for our business and one for our savings account.  When I originally connected my HSBC account to QB it connect all 3 accounts but after the first month it only started updating the main account for the shop.  I have tried reconnecting the other two accounts but it just refuses to do this.  Any advice?

1 reply

S
SarahannC
April 16, 2020

Hello there, Umoya.

 

I would like to share with you some information about connecting the accounts in HSBC account. 

 

At this time, those accounts are no longer supported by open banking. That is why they are not connecting successfully than the main one. For more details about the open banking, check out this link: Understanding if you can upgrade your bank feeds to Open Banking.

 

We can bring the transaction into QuickBooks by manually importing your bank transactions. Let's use this article as a reference to know the complete steps on how to do it: Manually upload transactions into QuickBooks Online.

 

Let me know if you have other questions. Keep safe!

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