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robyn-godfrey-4c
June 15, 2023
Question

USD bank account won't reconcile but all transaction are posted. How do I resolve this?

  • June 15, 2023
  • 1 reply
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1 reply

G
GeorgiaC
June 15, 2023

Hello robyn-godfrey-4c

 

Thanks for joining the Community.

 

Please perform a currency revaluation to check for any discrepancies being caused by this. To do this, click the Cog > Currencies > Select the drop-down beside the currency > Revalue currency. A journal entry will be created by the system for this; if that doesn’t fix the balance on your reconciliation report, you can then delete the journal entry.

R
robyn-godfrey-4cAuthor
June 15, 2023

Thank you! I've given this a go and nothing seems to have changed. I can't see that a journal has been created either. 

 

G
GeorgiaC
June 15, 2023

Thanks robyn-godfrey-4c, what amount is the discrepancy different on your reconciliation report? To double-check if the journal entry was created, please view the Exchange Gain or Loss account in your Chart of Account (select Run report in the action column to view recent entries). 🙂

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