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SusieMurphy
Mar 21, 2023 1:33 PM UTC
Solved

We hired a vehicle, and made a refundable deposit along with paying for the rental.The deposit has now been returned to, how should that be entered in QBO

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paul72
paul72Answer
Mar 21, 2023 4:49 PM UTC

Hi @SusieMurphy 

 

If the refund has come back to the original credit card - enter as a Credit Card Credit.

If the refund has been paid into a Bank Account - enter as a Bank Deposit.

 

In either case, enter in the same category/account that you used for the original deposit (so that the two cancel each other out).

 

Hope this helps.

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2 replies

Ashleigh1
Mar 21, 2023 2:30 PM UTC

Hello SusieMurphy, Thanks for posting on the Community page, we would advise you speak to an accountant on how best to enter this into your account as we are just technical support here. 

 

 

 

paul72
paul72Answer
Mar 21, 2023 4:49 PM UTC

Hi @SusieMurphy 

 

If the refund has come back to the original credit card - enter as a Credit Card Credit.

If the refund has been paid into a Bank Account - enter as a Bank Deposit.

 

In either case, enter in the same category/account that you used for the original deposit (so that the two cancel each other out).

 

Hope this helps.

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