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L
les-mullins001
November 5, 2020
Question

When going into my bank transactions, I am asked to reconnect on a couple of the accounts. However, once I reconnect, the message is still there. Do anyone know why?

  • November 5, 2020
  • 1 reply
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1 reply

G
GeorgiaC
November 5, 2020

Hi les-mullins001, 

 

Thanks for your post - does the account update successfully with the correct balance and transactions after re-connecting? 

 

 

L
les-mullins001Author
November 10, 2020

It seems to still be putting transactions into the review column. I have tried manually updating too but the reconnection message is still there. It's only appearing on 2 out of 5 of the accounts. 

A
Ashleigh1
November 10, 2020

Hello Les- mullins001, 

 

Thanks for coming back to us, 

 

Which bank are you with and what account types are the 2 that keep asking you to do the reconnection on? 

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