When i click on reconcile then choose bank account there are no boxes to put in date or amount ??

Hello, jcwoodward1.

Sometimes, a cache-related problem can cause odd behaviours in QuickBooks Online. This is likely preventing the boxes from appearing on the Reconcile page. I'd be glad to help you fix this. 

You'll want to isolate this by using a private or incognito window: 

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari (new versions): Command + Option + P 

From there, log in to your QuickBooks Online company, then go to the Reconcile page. When the boxes appear, go back to the regular browser and clear the cache. Close it all out after doing so to complete the process. Instead of clearing it, you can also use a different supported browser as an alternative. 

Do you use the QuickBooks Online Windows app instead? Click the Help menu, then choose Reset App Data. 

If you need help with reconciliation, you can check this article for a guide: Reconcile an account in QuickBooks Online.

There are also other articles you can read if you have other things to do in QuickBooks Online. 

Let me know if you have other questions with the program. Here to help you out again.