When I try to enter an amount as part of a split payment, it is not entered correctly. E.g. I am trying to enter £36.00 and when I type 36, it comes up as 3.01. Help!

Thanks for sharing your concern in QuickBooks Community, @daniel8.

Upon checking, I found out that there's an ongoing issue related to recording split entries from the Banking page. Please be assured that our engineers are aware of this issue and are actively working on a solution to restore seamless functionality for you.

Meanwhile, we recommend reaching out to our customer support team to ensure that you are added to the list of affected users. This will enable us to notify you via email as soon as any new information or updates become available. Here's how you can contact our support team:

Here's how to connect with them:

1. Sign in to your QuickBooks Online company.
2. Click Help (?).
3. Select Contact Us and choose a way to connect with us:
   • Start a chat with a support expert.
   • Get a callback from the next available expert.

For your future reference, I'll share these valuable resources that can assist you in correctly categorising your bank transactions and accurately reconciling your accounts within QuickBooks Online:

• Learn how to review bank and credit card transactions after you download them into QuickBooks Online
• How to reconcile your accounts so they match your bank and credit card statements

Remember, the Community is available around the clock, ready to lend an ear, and provide assistance for any concerns you might have. We're here to support you at all times.