When reconnecting my bank account to my QuickBooks account, it no longer gives me access as I have got a new computer and won’t recognise the connection what do I do?

Welcome to the Community, @jane84.

I'd be glad to help you connect your bank account to QuickBooks Online.

May I know the name of the bank account you're having trouble connecting to? I want to ensure this gets resolved for you. 

In the meantime, I recommend performing a manual refresh on your bank account to regain its connection. Here’s what you’ll need to do:

1. On the left pane, click Banking.
2. Select the credit card account from the Bank and Credit Cards drop-down menu.
3. Click the Update button. Please run the update around 3-5 times to build a stable connection.

Once you downloaded your transactions inside QuickBooks, you can add and categorize them. This ensures your books are accurate.

Additionally, you may want to use these procedures on how to download and import your bank transactions:

• Manually upload transactions into QuickBooks Online
• Import bank transactions using Excel CSV files
   

Keep in touch with me here if need further assistance in managing your bank transactions. I always got your back. Thanks for reaching out. Have a good one.