Why am I beting told that the Metro Bank feed is now working when it is not!!!

Hello there, @lindas-bookkeepi. Thanks for bringing this situation to our attention. 

In your case, since Metro Bank feed is still not working, I recommend contacting our Customer Support Team. They have the necessary tools to further check this for you and determined the root cause of the issue. 

Here's how to reach them:

1. Go to the Help icon on the top right.
2. Hit Contact Us button at the bottom.
3. Enter a short description about your concern.
4. Click on Let's talk.
5. Choose the method on how you'd be connected to support.

For the meantime, I recommend to manually import your transactions. You can click this article to see the steps: Manually upload transactions into QuickBooks Online. This will help to add your transactions in QuickBooks Online.

Moreover, I don’t want to leave you empty-handed, you'll want to visit our Community Help Articles hub in case you need some related articles in managing your account.

I appreciate your patience while the engineers work to resolve it. As always, if you have any other concern about your QuickBooks Online account, please visit the Community again. I'm always here to help.