Question
Why can I not split a receipt on an Uploaded receipt? Error message every-single-time
I'm uploading a series of snapshots of receipts from staff, from WhatsApp.
Naturally, as anyone might expect, several are transactions that require a split either for the VAT category or for the category of expenditure.
I use the 'Split' button. I put something in each field, mandatory or not. I have tried this so, so, so many times but it seems impossible to do this without the extraordinarily annoying message about
"Something's not quite right
An error occurred while processing your request. Please try again later. If you repeatedly see this error, then please try creating the expense/bill from Expenses page".
The message is hopeless; it does not tell me what the issue is. I find it absurd to suggest that I need to ignore the facility QBO has provided and go and do it a different way. Why not just fix the actual issue?
If someone knows how to do this successfully from then please let me know!