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david-wilson
Apr 24, 2023 11:39 AM UTC
Question

Why cant I reconnect bank feed with Danske bank?

Original commenter did not share additional details

5 replies

Ashleigh1
Apr 24, 2023 12:52 PM UTC

 Hello David-wilson, Welcome to the Community page, what exactly happens when you try to reconnect your Danske bank? Are you getting any error messages or codes showing up at all? 

david-wilsonAuthor
Apr 24, 2023 1:02 PM UTC

Hi Ashleigh1

 

See attached for the message i receive. I do have full access rights to the bank.

 

Thanks David

Ashleigh1
Apr 24, 2023 1:20 PM UTC

Hi David, thanks for the screenshot, so having had a look in the system we can see on the account called EXCEED WORLDWIDE LIMITED that you have 3 Danske bank accounts connected up, and all three are showing errors. The errors we are seeing in the system are failed error 352 this error usually means that QuickBooks no longer has access to the bank accounts. You would need to disconnect and reconnect the accounts to re-authorise the connections.  If you still have any problems please let us know. 

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