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April 15, 2020
Question

Why does my Barclays banking connection expire every 2 weeks rather than lasting for the 90 days?

  • April 15, 2020
  • 1 reply
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1 reply

AlcaeusF
April 15, 2020

Welcome and thanks for reaching out to the Community, @jane-downey.

 

The Barclays group banks performed a change to their Open Banking security profile which meant that any existing access tokens held by Intuit on behalf of its customers became invalid. This does not affect the banking information we hold, or in any way affect the security of your data.

 

The only action necessary is to reauthorise access to your account, and we can then continue accessing your bank information. This can be done by clicking the banner on the banking page. The re-authentication flow must be completed to grant access for further 90 days.

 

Just in case, I'll add this article for future reference: Understanding if you can upgrade your bank feeds to Open Banking.

 

Reach out to me in the comment section below if you have any other issues or concerns, and I'll get back to you as soon as possible. I'm always here to help. Have a great day!