Why has quick books deducted money out of my account twice

Thank you for letting us know, @mart50. Let me assist you with your concern about double billing.

This could possibly happen when you have more than one active subscription aside from your company.

You can contact our support team by following the steps below to assist you real-time.

1. Sign in to your QuickBooks Online Company.
2. Select Help (?).
3. In QB Assistant, enter the topic you need help with. You can also enter questions.
4. Select Contact Us to connect with a live support agent.
5. Choose a way to connect with us:

• Start a chat with a support expert. Live chat all day, M-F.
• Ask the community to get help from businesses like yours.
• Call us. M-F, 8:00 AM to 10:00 PM and S-S, 8:00 AM to 6:00 PM.

 
You can refer to this article if you’re having trouble signing in: Get help if you can't sign in to your QuickBooks Online account.

Tell me if you need further assistance with your billing subscription. The Community is always here to assist you. Have a great day!