Why is my bank not linking? I have linked it and its not showing up?

Hello there, @Charlie11_2.

There are some reasons your bank isn't linking to online banking in QuickBooks Online (QBO). I'll share them below and guide you through the steps in finding and connecting the right one accordingly.

You're having issues finding or linking your bank account may be because of the following reasons:

• Your bank has multiple names on our list. 
• Your bank does not connect to all types of accounts.
• Your bank is not a participating financial institution.

You can link your bank account to QBO when they're a participating financial institution. To check, I encourage you to visit the Connect an account page and search using their website's URL. This ensures that you're using the correct listing and that you'll be connecting to the right account. Here's how:

1. Go to Bookkeeping, then Transactions and select Bank transactions, or go to Banking.
2. If this is the first bank account you’ve set up, select Connect account. Or select Link account if you already created one.
3. In the Connect an account page's search field, enter the name of your bank, or preferably your bank's URL. 
4. Hit the Enter key.
5. When your bank appears on the list, select it and follow the on-screen steps to connect your credit card account.

In case you're still unable to link your bank account, or they don't appear on the list, even after performing the steps above, you can request support for them in QBO (please see Step 3 in the given article). Then, opt to manually upload your transactions to keep your financial data updated.

 Also, I encourage you to reconcile your accounts in QBO regularly (every month). This helps monitor your income and expense transactions and detect possible errors accordingly. You may want to check out this article as your reference to guide you in doing and fixing reconciliations in QBO: Learn the reconcile workflow in QuickBooks.

Please feel free to leave a comment below if you have other banking concerns or questions about managing transactions in QBO. I'm always ready to help. Take care, @Charlie11_2.

I'm replying to this thread because I'm having a similar issue.

I have several bank accounts through the same bank.  I've linked my bank and it gives me a list of all the accounts I have and I can toggle which one I want to connect to quickbooks.  I select the one I want and then it takes me to another screen and says to choose the account I want and lists every account I have in my name through this bank, except the one I need and toggled on the previous page.  Any suggestions? 

I've been using QB for a month now and had a bank account linked, but noticed today that somehow, it was linked to the wrong account.  So I unlinked it and have been trying to link the correct one, but it will not work.