Wrong bank deposit matched to invoice that needs to be undeposited to be able to clear and match correct payment

Hi there, ANG 59.

I can help you undo the deposit that matched the wrong invoice in QuickBooks Online (QBO).

The steps to unmatch a downloaded deposit or transaction are quick and easy. Here's how to do it:

1. In QBO, go to the Bookkeeping or Banking menu on the left pane.
2. Proceed to the Transactions, then Bank transactions.
3. Tick the tile for the bank or credit card account you downloaded the transaction.
4. Select the Categorised tab.
5. Locate the transaction you want to unmatch.
6. Click the blue transaction link in the Added or Matched column to see the matched transaction.
7. Hit Undo from the Action column.

To learn more about undoing or unmatching downloaded transactions in QBO, consider checking out this article: Unmatch downloaded bank transactions or move them to another account.

After that, the deposit will go back to the For Review tab. From there, you can now match it to the correct one. You can refer to this article for the detailed steps on how to do it: Categorise and match online bank transactions in QuickBooks Online.

Once done, you can proceed with reconciling your account to ensure your account is balanced and accurate. Check out this article for further guidance: Reconcile an account in QuickBooks Online.

For more tips and other resources you can use in the future, I recommend visiting our website: Self-help articles.

Please let me know if you have follow-up questions about this or anything else. I'm always here to help. Take care.