7-29-2022 - Critical Alert - Update Your Bank Account On File to Receive Payments

We received the same message and are on hold with Intuit now. We've never signed up for payments so we shouldn't be receiving this alert.  Has anyone been able to speak to a representative yet?  I've been on hold for over an hour now.

After holding an 1.5 hours, the hold message is now saying Quickbooks is aware of the Critical Alert customers received and they are working to resolve so it seems legit 

me and my co-worker have experienced this today as well.  Now my paths to my drive can not be found and it isn't reconciling our deposits for the month.  What is going on?  

I switched from one company to another and received this message too. I'm on hold with the Quickbooks help line number the notice gave me. Yes they said the wait is over an hour and it gave a website address to search for help. 

One the help line a message came on that said, "We realize that some of you have received a message saying Bank Letter Required to Receive Funds. Know that we are working quickly to resolve this issue. In the mean time lets get you back to work. Close out of the alert and close quickbooks. Then open quickbooks again..."

I hung up.

I am on hold with QB, just said they are aware of the Bank Letter alert and are working to resolve the issue.

I received the same alert this morning. Since this message came from within Quickbooks I too am concerned if this is a Quickbooks system error or if their system has been hacked! My Quickbooks Pro desktop has also been randomly shutting down over the last several weeks. Hopefully they will have a resolution to this alert and notify us immediately! 

I received a very suspicious email saying that my client's bank account connection is not working.

The email appears to be from Intuit/quickbooks. The email gives the instructions  of what to do. I will not do anything until I speak to Intuit . I have been in hold for 1 hour and 51 minutes.