A client just paid me with a credit card. It shows as paid in Quickbooks, but the money is not in my bank account. How long might this take?

Hi, @lafarrell. I'll answer your question about the deposit time of your customer's payment using credit card in QuickBooks Self-Employed.

Bank deposits for credit card payments take 1-2 business days, whereas bank transfers (ACH) take 2-7 business days.

When your bank accepts the transactions, it will determine the deposit date. In this article, you can find additional information: QuickBooks Payments Deposits FAQ.

We aim to finalize the review of new accounts within five business days and to establish your merchant account during that timeframe. This may explain the absence of an email regarding your payment. For further information on this process, please refer to the article: Find out when QuickBooks Payments deposits customer payments.

For future reference, I'm adding this article to guide you in running reports in QuickBooks Self-Employed and ensuring the accuracy of your books: Export transactions and get reports in QuickBooks Self-Employed.

Please let us know if there’s anything else we can do to help you about the customer payments. We’re offering our full support to help you resolve this matter.