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Anonymous
Dec 23, 2018 9:27 PM UTC
Solved

A deleted deposit from months ago has appeared after my Company File has been reconciliation.

A deposit from January has somehow been deleted from my Company File and my last reconciliation was in June. How do I fix it?

JamesDuanTAnswer
Dec 26, 2018 9:23 AM UTC

You can avoid undoing previous reconciliations on your company file, Danielle.

 

Like Rustler said, you'll want to re-enter the deleted deposit. After that, you can change it's reconciliation status manually. Here's how:

  1. Click Banking at the top menu and select Make Deposits.
  2. Enter the deposit details and click Save & Close.
  3. Click Lists at the top menu and select Chart of Accounts Ctrl + A.
  4. Double-click the bank account to open the register.
  5. Look for the deposit and mark it as reconciled by putting a check mark in the Check Mark column.
    You can use the screenshot below for reference.

After reconciling the transaction manually, you should have a correct ending balance when you do future reconciliation of the account.

 

Let us know if you need more assistance with this.

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8 replies

Rustler
Rustler
Dec 24, 2018 1:44 PM UTC

All you can do is re-enter the deposit, undo the recons, and redo them

Anonymous
Dec 26, 2018 8:52 AM UTC

:robotsurprised: Seriously!!! Did I understand that correctly? I have to record the deposit again and then UNDO (delete) EVERY RECONCILIATION  that has been done for this Whole Year?  All the way back to January AND January as well? Even if the deposit was a single item? I can't just reenter the deposit and continue reconciliation from when it was last reconciled?

JamesDuanTAnswer
Dec 26, 2018 9:23 AM UTC

You can avoid undoing previous reconciliations on your company file, Danielle.

 

Like Rustler said, you'll want to re-enter the deleted deposit. After that, you can change it's reconciliation status manually. Here's how:

  1. Click Banking at the top menu and select Make Deposits.
  2. Enter the deposit details and click Save & Close.
  3. Click Lists at the top menu and select Chart of Accounts Ctrl + A.
  4. Double-click the bank account to open the register.
  5. Look for the deposit and mark it as reconciled by putting a check mark in the Check Mark column.
    You can use the screenshot below for reference.

After reconciling the transaction manually, you should have a correct ending balance when you do future reconciliation of the account.

 

Let us know if you need more assistance with this.

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