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August 16, 2022
Question

After linking a bank account with quickbooks, the account only receives expenses and no deposits, is there anyway to fix this?

  • August 16, 2022
  • 2 replies
  • 0 views
Bank account will not pull in deposits

2 replies

Rose-A
August 16, 2022

I'm here to help ensure your deposits are pulling in QuickBooks Online, Dylan.

 

QuickBooks Online is dependent on the data that your financial institution processor transmits. The system will post the transactions the same way the bank service provider created them.

 

Since no deposits pulling in, I'd suggest getting in touch with your bank to check on how they send the data to QuickBooks.

 

Alternatively, you can use the WebConnect feature in QuickBooks Online to manually import the transactions. We can refer to this article for detailed steps and instructions: Manually upload transactions into QuickBooks Online.

 

Once imported, I recommend editing, assigning, and categorizing your transactions. Also, we can match them to the existing entries in the software. Doing so will help you ensure the accuracy of your financial records.

 

I'll be around to help if you have any other online banking concerns or follow-up questions about QuickBooks, Dylan. I'm here to provide additional assistance. Have a good one.

Fiat Lux - ASIA
August 17, 2022

@dylanherod8-gmai 

Utilize the trial version of MT Online to isolate the issue. It is designed to import into any bank or credit card in QuickBooks Online, so there is no specific setting needed. If the same error persists, there is an ongoing problem at your bank or connection.

https://www.moneythumb.com/?ref=110