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March 12, 2021
Question

All the cardholders on a credit card account are showing up as individual accounts in Banking. I just want the main account there. Please help

  • March 12, 2021
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1 reply

AlexV
March 12, 2021

Hi georgianna-rota!

 

Let me assist you in linking your bank.

 

The most possible reason why the cardholders are showing up is that they were set up as subaccounts by the bank. What we need to do is identify the main or parent account so we can select and connect it. If you're unsure, you'll want to reach out to your bank to verify.

 

Then, here's how to connect your credit card account to QuickBooks Online and categorize and match the transactions.

 

Need more help? Post again here. Take care!