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A
andy-jt53-gmail-
March 14, 2022
Question

All transactions not showing during reconciliation!

  • March 14, 2022
  • 2 replies
  • 0 views

OK so when I went to reconcile my  MAC desktop version of QB, not all trans actions are shoiwng up on the reconciliation page?   I was able to reconcile  by going from the reconciliation page back to the check register and checking the transaction off there to reach 0.   Any help?  can someone call me and look remotely

Thanks

2 replies

L
LollyNino_C
March 14, 2022

Hello there, @andy-jt53-gmail-. 

 

I'm glad to see you here posting and welcome to QuickBooks Community. I'll provide steps to ensure that you're properly reconciling and to make sure that your account stays accurate. 

 

You'll make sure you choose the correct bank account when recording a deposit in QuickBooks. Also, the Incorrect Statement date is one of the reasons why the transactions won't reflect when reconciling it or when the transaction is marked as reconciled on the register. You can try to delete the payment and record the bank, then deposit it again. 

 

I’ve also added this article that you can use for future guidance in effectively reconciling your accounts in QBDT: Reconcile an account in QuickBooks Desktop.

 

You can refer to this article to see information on how to fix the issue once your accounts in QuickBooks Desktop don't match your bank statements at the end of reconciliation:  Fix issues when you're reconciling in QuickBooks Desktop. 

 

Lastly, here's an article you can read to learn more about reconciliation: Reconcile accounts in QuickBooks for Mac.

 

Let me know in the comment section below if you still have a concern about reconciliation. I'll be waiting for your response and will be always happy to lend a helping hand. Tale care!

A
andy-jt53-gmail-Author
March 16, 2022

Hello and thank you for your reply,  I have been using quick books for decades.   I know how the reconciliation  is supposed to work.  I know how to reconcile as I do it for 6 accounts 4 for my business and tow personal.   The problem is not on any of your articles.    I started to reconcile and soon realized that  about 7-10 entries on my register, were on the bank statement as well as cleared, but not on the reconciliation screen!  The dates of the transaction  were all within the date range of the reconciliation,  but  did not show up on the reconciliation screen.    I purchased support help and the tech had no idea what the problem was even after me explaining it multiple times.  The only way to view this happening would be next time I reconcile in a month  I will then contact support and have then view my computer to see that your program has a BUG! and I have to pay your to fix your program's BUG.  Talk to one of your techs in a month! Cheers Andrew in VT 

    Z
    zootied
    December 16, 2022

    I came across this issue today. Specifically, a CC Bill Payment that is in the register doesn't show in the reconciliation window (it is well within the date range, transactions before and after show up in the reconciliation window, just no the CC Bill Payment). 

    D
    dig139
    October 19, 2024

    My problem is quite similar but it is only the credits that do not appear in the reconciliation. If I do a banking transfer to provide the credit or if I directly enter a credit for the credit card it does not appear on the upper section of the reconciliation table.  Any help in making it come back would be greatly appreciated.    QBDT 2019 for the mac running sanoma.  It used to work correctly and just recently stopped working.

     

    A
    AnneMariee
    October 19, 2024

    Let's review some things so your transactions are visible when reconciling your accounts in QuickBooks, dig139.


    First, let's review the details of your transfer or credit card credit to ensure the information is correct and falls on the reconciliation period. Once you've verified that all details are accurate, double-check that you’ve correctly entered the statement date during the reconciliation process. Additionally, make sure the option to Hide transactions after statement end date is unchecked to guarantee that all transactions are visible.

     

    If the issue persists after doing these procedures, then I recommend taking the following steps to isolate any potential company file issues:

     

    1. On the top menu, go to File.
    2. Select Utilities.
    3. Click Verify Data.

     

    If you see an error message, head to our support site for detailed instructions on how to fix it. On the other hand, if you see "Your data has lost integrity," you'll need to rebuild your data to fix it. Refer to this article for the steps on how to do so: Rebuild Data in QuickBooks Desktop for Mac.

     

    For expanded coverage on reconciling accounts, take a look at this article: Reconcile accounts in QuickBooks for Mac.

     

    To assist you down the line, here's a guide on obtaining reconciliation reports: Get reports for previous reconciliations.

     

    I'm here to help you reconcile your accounts seamlessly in QuickBooks, dig139. If you have any other questions or need further assistance on the matter, please don't hesitate to reach out to the Community. Keep safe!

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