Anyone else having issues connecting bank accounts to First Citizen's bank?

I truly value your efforts and commitment in trying to resolve this issue, bookkeeper114. To fix this right away, I recommend contacting our live support team to investigate further why you're unable to connect your bank account to QuickBooks Online (QBO).

Our live support team can offer a detailed analysis to identify the root cause of the error you're encountering in connecting your bank accounts.

Here's how:

1. Log into your QBO account.
2. Navigate to the Help (?) icon located in the upper right corner of the page.
3. Click on the Assistant tab for support from the QB assistant, or go to the Search tab and type in Contact Us to receive help from a specialist.
4. Select your preferred method of connecting with them:

• Callback - to reserve your spot and get someone to call you back
• Chat - to start with a conversation with an expert through chat

Please take note of the supporting hours of the Live Support Team. For more information, refer to this article: Get help with QuickBooks products and services.

Once everything is resolved on your end, I suggest checking out these articles to help you categorize your transactions and reconcile your account seamlessly:

• Categorize Online transactions
• Reconcile an account

Please let us know if you still have any additional concerns there in connecting your bank accounts in QBO, so that we can cater to your additional concerns right away.