Anyone else having issues with QB? I'm entering a deposit and QB keeps changing the donor I selected.

You've come to the right place, @usercrystalgale.

Issues like this are usually the result of outdated or corrupt cache files in your web browser. Browser caches help speed up basic browsing that allows you to save more time when loading repetitive images or information. However, it can impact processes and cause this unexpected behavior when your browser accumulates too much historical data. Not to worry, you can clear them in just a few easy steps.

In the meantime, we can start by accessing your account through an incognito window to rule out the possibility of a webpage issue. You can refer to these shortcut keys to open an incognito window in all supported browsers:

• Chrome: Ctrl+Shift+N
• Firefox: Ctrl+Shift+P
• Safari: Command+Shift+N

If it's responsive, I recommend that you clear it's cache. By clearing the browser's cache, you can remove that historical data and access QuickBooks with a clean slate.

I've added here some articles that I'm sure you'll find helpful in recording deposits and tracking funds you receive from donors:

• Record and make bank deposits in QuickBooks Online
• Track funds you receive from donors in QuickBooks Online
• How to record donations or charitable contributions

Visit us again and keep me posted on your progress with this deposit issue. I'm determined to ensure your success. Have a great day!