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April 16, 2022
Question

Anyone know if u take a payment and it says deposited into undeposited account?

  • April 16, 2022
  • 1 reply
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1 reply

April 16, 2022

Hi there, jjacksonelectric. You got me here, and I'll help you with this.

 

To clarify, are you trying to record the payment to the correct account? If so, you can simply make a deposit in QuickBooks Online. 

 

Here's how:

 

  1. Click the + New and choose Bank Deposit.
  2. Select the account you want to deposit the funds into from the Account dropdown.
  3. Check the box for each transaction you want to combine.
  4. Make sure the total of the selected transactions matches your deposit slip. Use your deposit slip as a reference.
  5. Once done,  Save and close or Save and new.

 

To learn more about what undeposited funds are, you can read this article: What’s the Undeposited Funds Account? 

 

Also, I've added this article that will show you how to manage your bank account and transactions in QuickBooks Online: Record and make bank deposits in QuickBooks Online.

 

For future reference, read through this article and learn about matching your QuickBooks transactions with your actual bank statement: Reconcile workflow in QuickBooks.

 

In case you have any other clarifications, you can always tag me in your reply. I’m only a post away from you. Take care.