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Powder Girl
February 10, 2022
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bank

  • February 10, 2022
  • 1 reply
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What do I do with an invoice that has been paid months ago, the check was deposited in a lump deposit and that deposit is in my QuickBooks Online register as well as on my bank statement. However, my QuickBooks Online register also shows the invoice payment as a separate deposit.  I have "undone" the incorrect deposit and now the invoice is showing as "unpaid", although, it was most definitely paid with a check. I cannot "receive payment" again for this invoice and I need it out of my accounts receivables.  

1 reply

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Carneil_C
February 10, 2022

Hello there! @Powder Girl. Allow me to share some thoughts and assists you with each of the details you need in QuickBooks Online.

 

We’ll have to review your lump-sum deposit and ensure Accounts Receivable is the posting account. Then, link it with invoices to mark them as paid.

 

Here’s how:

  1. Go to the Accounting menu on the left panel to choose Chart of Accounts.
  2. Look for the account where you deposited the payment and select the View register link under the Action column.
  3. Find and select the correct deposit to expand the line and then click the Edit menu to open the Bank Deposit page.
  4. Navigate to the Add funds to this deposit section and choose the transaction you’re working on.
  5. Click the Received From ▼ drop-down and pick the customer the deposit was from.
  6. Press the Account ▼ drop-down to select Accounts Receivable.
  7. Tap the Save and Close button.

 
After updating the entry, apply it as a credit to the invoice. For detailed instructions, go to the Apply the deposit entry as an invoice payment section in this guide: How to link a deposit to an invoice.

 

Also, I’ll share with you this article will guide you on how to group multiple payments into a single record, track a partial payment, etc.: Record invoice payments in QuickBooks Online.

 

I’ve also collected this link that you can utilize in reconciling your accounts effectively in the future: Reconcile an account in QuickBooks Online.

 

Get back to me here if you have further questions about managing your transactions in QuickBooks Online. I'd be more than happy to answer it for you. Have a nice day.

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