Skip to main content
9
9130 3525 7517 6336
October 6, 2022
Question

Bank account

  • October 6, 2022
  • 1 reply
  • 0 views

Hi may i please have advice.  I recently synced my bank account to quickbooks.  This is now the second time I got a notification from my bank on my phone saying there is a login and if its not me to please report it to the bank.  Both times it wasn't me.  The first time i went to the bank who asked if i was synced to Quickbooks.  I wasn't expecting that question.  they advised they could stop everything which would mean ordering new card etc, but they recommended that sometimes this kind of notification is sent out when Quickbooks syncs with the account.  Is this a valid statement?  Nothing was tampered with in terms of funds on either occasion.  I don want to incur the admin and time wastage to report this if this can happen.  Please can I get advice?

Many thanks

1 reply

Candice C
Candice C
October 6, 2022

Good morning, @9130352575176336. 

 

It's great to see you back in the Community. Let's work together to ensure this get taken care of properly for your business. 

 

I want to clarify a few things before moving forward and giving you a solution to this issue. Please answer the following question below: 

 

Did you receive the notifications after you synced your bank accounts to QuickBooks? 

 

If so, this may be way you got the notifications that someone logged into your bank account. When syncing your accounts to QuickBooks it requires you to log into your bank. 

 

If you have any other details that could assist me in determining the best solution for your business, I'd appreciate that information. I'll be waiting for your response! 

Terms & ConditionsAccessibility statement