Bank account balance

Good morning, @trottermichael1.

Thanks for taking the time to reach out to the QuickBooks Community for support. 

Are you referring to the bank display in the Banking tab or from your Chart of Accounts? Would you mind sharing a screenshot of what you see? 

While I await your response, I recommend clearing the cache from your browser. Web browsers collect cache to save time when loading repetitive data and images. Over time these files can become outdated and corrupted, causing issues like the one with your bank balance not displaying. I've included the links for all supported browsers that contain the steps to clear the cache below. 

• Firefox
• Google Chrome
• Safari for Mac
• Safari for iPad and iPhone
• Microsoft Edge

After clearing the cache, make sure to restart your browser so the changes can take effect.

I'll be sure to keep an eye out for your reply and look forward to chatting with you soon. Take care!