Bank account information not updating

I'd like to join you here and make sure you can see the bank account, silverbluedragon.

A possible browser issue or too much cache can cause the bank account to not show up after adding it in QuickBooks Self-Employed. This can be the reason why it's saying the address is incorrect.  

Let me share some steps that can resolve common browser when working in the program.

First, access your account in a private or incognito window. You can also use other browsers if you have a different option on your computer. Use these keyboard shortcuts on how to start an incognito browsing session:

• Ctrl + Shift + N  for Google Chrome
• Ctrl + Shift + P for Firefox
• Control + Option +P if you're using Safari
• Ctrl + Shift + P for Microsoft Edge

Second, log back in and check if you can see it or add the account once again. If everything looks good, follow the steps in this article to delete your browsing history: Clear Cache And Cookies To Fix Issues When Using QuickBooks.

I also wanted to share these banking-related articles in case you need more guidance with your transactions:

• Categorize Transactions in QuickBooks Self-Employed 
• Create Rules to Speed up Reviews in QuickBooks Self-Employed 

Don't hesitate to share updates if you can see the bank after following the troubleshooting steps. You can also ask follow-up questions if you need anything else.