Bank accounts, credit cards not syncing, missing information... QB is a mess.
All of a sudden all of our bank accounts stopped syncing. Our Bank of America account stopped first, then none of our accounts (credit cards, second bank account with another institution) all stopped updating. The little circle would just keep spinning forever and not update.
I disconnected ALL of the accounts. Now:
-Our BOA account says it's linked and updated, but none of the new transactions show.
-Our Chase CC shows connected and updated but shows zeros and no transactions.
Everything is a complete mess now - I can't balance our accounts and we're running days in arrears. I thought this was a temporary issue, but there is clearly a bigger problem here. I've tried disconnecting and reconnecting the accounts again. I've tried starting the import at different dates (starting at beginning of year, or beginning from where we left off, etc...). Nothing works. I swear I spend more time fixing problems that this software causes than actually using it!!! So upset!