Bank balance for credit card is not updating but transactions are updating OK. Need assistance in figuring this out.

Let me help you sort this out, jerrydsrp. 

We can start updating your bank account manually. This troubleshooting helps to refresh the connectivity between your bank's website into QuickBooks..

1. Go to the Banking tab.
2. Choose the appropriate bank account.
3. Click Update.

Also, if the issue persists perform some basic troubleshooting steps to isolate the issue. At times, the accumulated cache in your browser causes sync and connection issues between your bank's website and QuickBooks. Start by accessing your Online account in a private or incognito window. Just refer to the shortcut keys I've listed below:

•  Microsoft Edge: press Ctrl + Shift + P
• Safari: Command + Shift + N
• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P

Once you're in, head to the Banking or Transactions menu again. If you're able to see the latest bank balance without any issues, go back to your regular browser and then clear its cache and cookies to start over fresh. Alternatively, you can switch to other supported browsers.

If you're referring to your QuickBooks register is not updating , you'll need to add and match the bank transaction first. The following link offers additional info on this process: Match and categorize bank transactions in QuickBooks Online

For your future help, you can visit this link in case you want to reconcile your account to match the transaction on your QuickBooks Online account and your bank statement: Reconcile an account in QuickBooks Online.

In case you have other banking concerns, I encourage sharing more details. This way, we'll be able to help you out.