Bank Connection - Vendor name going into Memo field

Thank you for bringing this to our attention, @lainme. Let me assist you with importing your banking transactions into QuickBooks Online (QBO).

QBO data will depend on the file that you imported into it. Since you mentioned that a vendor name is not showing on the vendor or customer field, I suggest you contact your bank.

You can contact your bank to check the type of file you were downloading on the banking page that caused the issue. In that way, you can correct the acceptable format when you import a transaction into QBO.

On the other hand, you can exclude these transactions and then create them manually. You can also exclude and download again.

I added this link about formatting CSV files in Excel to get bank transactions into QuickBooks to map your file correctly.

You can also proceed with reconciling your account once you have finalized the transactions you have with your banking transactions.

Let me know if you need further assistance with your banking transactions by leaving a comment below. Have a great day!