Question

Bank Error 103

Forum|Forum|3 years ago
February 21, 2023
2 replies
0 views

Hey guys,

I am currently trying to connect my FirstBank PR Commerical account and TD Ameritrade. I know I have been able to connect it in the past but unfortunately, it does not work anymore. I have already gone through a troubleshooting call by making sure the credentials were correct, clearing my cache, using another browser, disabling the extensions, and purging my account. I am still getting the bank error 103 and have been waiting or support for about 2 weeks now. Can anyone help me?

Best,

Skybanditz

QuickBooks Online

R

ReymondO

Good day. @Skybanditz.

Thanks for bringing this up in the QuickBooks Community and sharing the troubleshooting steps that you've performed to address the issue.

Since you're still getting the same error, I'd still recommend reaching out to our QuickBooks Customer Support. That way, they can review your previous case and provide you with further assistance in reconnecting your account.

Here's how:

Click the (?) Help icon in the upper right-hand corner of the Dashboard.
Select Talk to a Human.
Enter a short description of your concern and press Enter.
Click I still need a human.
Select Contact Us to connect with our live support.
Choose Get a callback.

For more details about our support availability, refer to this article: Contact Support.

In the meantime, you can manually upload transactions into QuickBooks Online.

Once they're in QuickBooks, it's time to match and categorize them. They will go straight into your accounts after you review them.

I'm also sharing this page to help you fix any bank errors: What to do if you get a bank error or can't download transactions in QuickBooks Online.

Get back to me if you have additional questions by commenting below. I'll stay around until you're able to reconnect your bank account.

S

SkybanditzAuthor

Hey ReymondO,

Unfortunately, I have tried that multiple times. They told me that they would fix it as soon as they could get their engineers on this case but I haven't heard anything for weeks now. I still check daily and keep getting the bank error 103. Contacting support via the phone has been practically useless.