Good Afternoon,
I wrote out a check for $1,000.00, but the bank mistakenly logged the check in as $1,800.00. When notified, they created a adjustment credit in the amount of -$800.00. How do I make the $1,800.00 and credit of -$800.00 match up to my $1,000.00 check? Any help would be greatly appreciated. Thanks, Lisa
Thank you for posting in the Community, LisaMac1.
I'd like to share some information about bank feeds in QuickBooks Online.
In QuickBooks Online, you can only match one bank transaction with a QuickBooks entry.
That said, to keep your books accurate, you can exclude the two banking transactions and manually record the check then add a line item with the negative amount for the credit.
To exclude a transaction:
I'm adding this article for more information about handling bank transactions: Categorize and match online bank transactions in QuickBooks Online.
I'd also recommend consulting an accountant for the best way to handle those transactions. Looking for an accountant? Here's a link that you can use to find one.
Feel free to post or click the Reply button for any follow up questions about banking. I'll be happy to help. Have a wonderful day!
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