Bank Feeds

Hello, @Sheri631.

I'm here to help fix the issue you're having when importing bank transactions to QuickBooks Desktop (QBDT).

We haven't received any reports similar to what you're having. Let's isolate this by running the built-in Rebuild and Verify tools. It allows your QuickBooks software to refresh the data inside the company file. 

Here's how to do it:

1. In QBDT, go to the File menu, then hover over Utilities and select Rebuild Data.
2. On the QuickBooks Information window, select OK. Follow the onscreen steps to save a backup.
3. Let the tool repair your file. It may take some time. QuickBooks may seem stuck, but as long as you can move your mouse, the tool is working.
4. When the tool finishes, select OK.
5. Go to the File menu. Then hover over Utilities and select Verify Data.
6. Let the tool check your file for data issues.

If QuickBooks doesn't find any problems, select OK. You can keep using your company file. You don't have any data damage. If it finds an issue, select Rebuild Now.

If the same thing happens, check out this article and proceed to Solutions 2 - 4 for more troubleshooting steps: Fix data damage on your QuickBooks Desktop company file.

Once done, try importing them again to double-check. For further guidance about managing and importing Web Connect (.qbo) files in QBDT, consider checking out these articles:

• Set up bank accounts for Bank Feeds in QuickBooks Desktop.
• Fix Web Connect import errors.

I also recommend visiting our website for more tips and other resources you can use in the future: Self-help articles.

Leave a comment in this thread if you have follow-up questions about this or anything else QuickBooks. I'll be here to help. Take care always.