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Bank of America Global Card Access

Forum|Forum|3 years ago
October 5, 2022
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Help me link Bank of America (BofA) Global Card Access (GCA) activity to QuickBooks (QB.)

I have read a lot of the messages talking about parent and sub credit card account linking via Web connect. Most likely I only need to link the parent account of the BofA GCA accounts as all activity rolls up to the parent account.

However, what I need is specific instructions on how to establish the QB and BofA GCA Web Connect. I have linked many credit cards and banks to QB and Quicken where I start in QB or Quicken and give the Bank, Card Number and Password or PIN, and QB and Quicken go out and look for the account and make the connection.

Is it the same for BofA Global Access or do I start in BofA and then go to QB? Help!

QuickBooks Desktop

Best answer by RoseJillB

It’s great to have you here, @trevecpa.

I’ve got your back about connecting your Bank of America account and managing this with Global Card Access (GCA) in QuickBooks Desktop (QBDT).

The information you’ve read about utilizing a web connector is correct. Doing so will enable you to manage the software and the other applications. It also gives you the functionality to manage your bank account in QuickBooks.

With regards to linking your account into QBDT, you're right that it’s the same for Bank of America Global Access. You can set up your bank account in your company file and add it as a parent account in the Chart of Accounts (COA).

Moreover, I also recommend contacting Global Card Access for additional assistance. Once sorted out, you’ll want to refer to the steps below to import your transactions manually:

Go to the Bank of America’s website and log in.
Look for the statement or transaction you want to bring into QuickBooks.
Download this to your desktop.
Once done, open the file and import this into your QuickBooks.

Once done, you can begin setting up your bank account in QuickBooks. That way, QuickBooks will start downloading your transactions and enable you to easily match and categorize them. Then, reconcile your account.

Keep me posted if you have more concerns about connecting bank accounts and GCA. The Community always has your back. Have a good one!

R

RoseJillBAnswer

It’s great to have you here, @trevecpa.

I’ve got your back about connecting your Bank of America account and managing this with Global Card Access (GCA) in QuickBooks Desktop (QBDT).

The information you’ve read about utilizing a web connector is correct. Doing so will enable you to manage the software and the other applications. It also gives you the functionality to manage your bank account in QuickBooks.

With regards to linking your account into QBDT, you're right that it’s the same for Bank of America Global Access. You can set up your bank account in your company file and add it as a parent account in the Chart of Accounts (COA).

Moreover, I also recommend contacting Global Card Access for additional assistance. Once sorted out, you’ll want to refer to the steps below to import your transactions manually:

Go to the Bank of America’s website and log in.
Look for the statement or transaction you want to bring into QuickBooks.
Download this to your desktop.
Once done, open the file and import this into your QuickBooks.

Once done, you can begin setting up your bank account in QuickBooks. That way, QuickBooks will start downloading your transactions and enable you to easily match and categorize them. Then, reconcile your account.

Keep me posted if you have more concerns about connecting bank accounts and GCA. The Community always has your back. Have a good one!

T

trevecpaAuthor

Hi RoseJillB,

I have a question which is at the end of this story:

I worked with Bank of America Global Card Access to do as you suggested. I think we should publish the steps for the global access program, so users know the steps to take to download all transactions from the master account. I downloaded a web connect file, saved the file to my hard drive, opened QB, went to the downloaded file and clicked to open. The bank feed dialog box automatically appeared. GREAT! And it looks like the Bank of America GCA account is linked. I think.

But - 392 transactions are waiting to be added to QB. Why is QB waiting? I opened the tab to the left (shown below) and you see below that the FIACardServices Account Customer ID is all zeros. The QB emblem is near this area. Do I need to go through QB back to the bank with our Intuit account open to get this number? What is this number and is it the reason the transactions are waiting? Thanks for your help!

Angelyn_T

I appreciate you for getting back, @trevecpa. Let me share insights about the 392 transactions under your account information.

Based on the screenshot you've added, the 392 transactions are the entries you downloaded through the Web Connect file last 10/17/2022. At this time, you need to review the transactions to add them to QuickBooks.

Go to the Banking menu.
Select Bank Feeds.
Click on Bank Feeds Center, and review the transactions in each category.

You can learn more about adding and matching bank feed entries from this article: Add and match Bank Feed transactions in QuickBooks Desktop.

Moving forward, you may utilize the banking rules in QuickBooks Desktop. This way, the system will automatically categorize your downloaded entries.

If you have other banking questions, let me know by adding a comment below. I'm always here to help. Have a good one!

T

trevecpaAuthor

I am totally confused. I can link credit cards to QuickBooks and update them routinely. Why do I need to install this additional software and add apps to my system?

JenoP

Allow me to clear the confusion about QuickBooks Online Banking, trevecpa.

You don't need to install additional software to bring your transactions from Bank of America Global Access into your company file. Web Connector is only used if you're adding or connecting a third-party app in QuickBooks Desktop.

Using Web Connect is the other option for bringing banking transactions into the program. The first one is Direct Connect, which is what you only need to provide your banking details, and transactions are automatically downloaded. WebConnect was added because there are banks that do not support Direct Connect just like Bank of America.

This means that you'll start with downloading your transactions from the BOA's website. Then, import them using these steps:

Go to your bank's website and download your statement as a .QBO file.
Click the Banking menu, select Bank Feeds, then choose Import Web Connect Files.
Select the .QBO file you saved, then select Open.
When asked to select your bank account:
- Use a QuickBooks account that exists if the account you're importing transactions into is already set up in QuickBooks.
- Create a new QuickBooks account if the account you're importing transactions into isn't in QuickBooks yet.
Choose Continue. You'll see a dialog box telling you that the data has been successfully read into QuickBooks. Select OK.
Go to the Bank Feeds Center to review your transactions.

Additional details about both options and online banking in general are discussed here: Download Bank Feed Transactions in QuickBooks Desktop.

Let me know if the transactions from Bank of America are already imported in QuickBooks. You can also ask more questions if you still need more assistance from us.

T

trevecpaAuthor

This is a manual solution that requires the user to download data from BofA and then to upload the data to QBDT. This is not what I am looking for. I am looking for a link to BofA that will either automatically refresh or refresh on request by the user and transfer the Credit Card info directly to QBDT just like CCs in Quicken do. Bank 'of America no longer supports Direct Connect but does support Web Access.

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