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February 13, 2023
Question

BANK OF AMERICA no longer supports Direct Connect

  • February 13, 2023
  • 1 reply
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I was told by Bank of America today that they no longer have direct connect with Quick Books Online. 

I asked them to send me the article and they told me to google it and I cannot find anything.  Does anybody have anything regarding QBO on direct connect with Bank of America?  I am constantly struggling with my bank feeds not working and this might answer why I am having so much trouble but the groups that I belong to online say that they don't have my problem and if the banks don't help and QBO doesn't help then I have to come here but please, please do not respond with how to download and upload manually, I can recite all of the steps in my sleep.  

1 reply

February 13, 2023

I appreciate the update you've shared about the Bank of America connection, @KS1966.

 

You are right that QuickBooks Online no longer supports direct connections to Bank of America (QBO). In the meantime, you can manually submit the transactions to your QBO account.

 

Additionally, you can file a request for your bank to be added to QBO to help you manage your transactions. Here's how:

 

  1. In the left menu, go to Bookkeeping and select Transactions.
  2. Select Link account.
  3. Search for the name of your financial institution (for example, Square Savings). Once QuickBooks is unable to find your bank, you will get the message, "Hmm, we can’t find [name of the bank you entered] in our list of supported banks," and you will be presented with helpful tips to try and locate your bank account.
  4. If you’re still unable to find your bank, select Request.
  5. Enter your bank's name and web address (URL) in the field provided.
  6. Click Request.

 

To learn more about how to look up your bank when you connect it to online banking in QBO, see this article: Find your bank or credit card account when you connect to online banking. Moreover, to help you monitor your income and expense transactions and detect any possible errors accordingly, you may want to check out this article as your complete guide to reconciling your account: Reconcile an account in QuickBooks Online.

 

Get back to us through this thread if you have additional concerns regarding bank integrations with QuickBooks. I'm always available to help you out. Take care.

KS1966Author
February 13, 2023

So there is no direct connect and you give instructions to link.  What does a link do if it does not connect?