Let me point you in the right direction on how to keep your financial record in order, Frieaza.
You'll have to perform a mini-reconciliation to amend reconciled transactions. I recommend reaching out to your accountant for this.
Before we start, allow me to share some of the reasons why reconciled entries show up as unreconciled.
- Someone changed or deleted the reconciled transactions.
- Cleared transactions were unchecked (uncleared) in the account register.
- Someone undid the last reconciliation.
- Funds were transferred from a previously reconciled bank account to a sub-account.
When you're ready, follow these steps to perform a mini-reconciliation. Here's how:
- In your company file, head to the Banking menu and select Reconcile.
- Choose the account you're working on.
- In the Date of Statement field, key in the date for an "off-cycle reconciliation. QuickBooks will remind you that you're doing a mini reconciliation and put previously unreconciled transactions back without affecting the "cycle" that they follow.
- In the Ending Balance field, type the balance of your last successful reconciliation and click Continue.
- From the Reconcile window, check off the entries you're fixing and re-reconciling, and make sure the Difference field shows $0.00.
- When everything looks good, tap the Reconcile Now button.
Here's an article that discusses the process in detail: Reconcile previously deleted and re-entered checking or credit card transactions. It includes instructions on how to carry out the steps for credit card accounts.
Additionally, these links contain topics on how to troubleshoot reconciliation discrepancies and handle accounting-related tasks in your company:
Reach out to me again if you need further assistance balancing your account or have other product-related concerns.