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Wnoce
December 12, 2022
Question

Bank Reconciliations

  • December 12, 2022
  • 1 reply
  • 0 views

I noticed when reconciling my bank statement that there were some transactions that should have cleared/reconciled already.   Upon investigating, I noticed when they were originally categorized, they were categorized wrong. I Undid the categorization and then I was able to match to the correct transaction. This in turn seem to now have deleted the transaction.  I did not delete anything just re categorized.  Now it is throwing prior bank rec's off.   How do I fix this?  If I undo/redo the prior bank rec will that fix the issue?  The correct transactions are showing cleared in the bank register but just not reconciled.   I thought reconciling them through the bank register would fix it, but is seemed to make it worse.  What am I missing?

1 reply

AlcaeusF
AlcaeusF
December 12, 2022

Hi there, Wnoce.

 

I'm here to provide details about fixing the reconciliation issue you're having in QuickBooks Online (QBO).

 

Since it is throwing your previous bank reconciliation off, yes, undoing it will help fix this. Before we proceed, please note that you can only undo one transaction at a time.

 

Here's how to do it:

 

  1. In QBO, go to the Bookkeeping or Accounting menu at the left pane.
  2. Select Chart of accounts.
  3. Find the account that has the reconciled transaction. Then click View register.
  4. Locate the transaction. If the transaction is reconciled, you’ll see an “R” in the checkmark ✔ column.
  5. Select the transaction to expand the view.
  6. In the checkmark ✔ column, tick the box with the “R” until the box is blank. This removes the transaction from the reconciliation.
  7. Hit Save.
  8. Close the account register.

 

For more information about undoing reconciliation in QBO, consider checking out this article: Undo or remove transactions from reconciliations in QuickBooks Online.

 

If you want to undo the entire reconciliation for the previous period at once, you can invite an accountant to your company. You can refer to this article for the detailed steps on how to do it: Add accountant users in QuickBooks Online. Don't have an accountant? We can help you find one.

 

I'm also adding these articles that tackle managing and fixing reconciliation issues in QBO:

 

 

For more tips and other resources you can use in the future, I recommend visiting our website: Self-help articles.

 

Leave a comment below if you have additional questions about this or anything else QuickBooks. I'm always here to help. Take care.

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