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October 28, 2021
Question

bank transaction information stopped flowing

  • October 28, 2021
  • 1 reply
  • 0 views

Why has my bank transaction information stopped flowing and how do i fix this?

1 reply

October 28, 2021

Hello, Andrew. 

 

I have some information and solutions to help you resolve the bank transaction issue. 

 

I'd like to help you out but I need more details from you. What's the name of your bank and did you encounter an error message on the Banking page? 

 

More details would definitely help me come up with an ideal resolution to the bank connection issue. 

 

In the meantime, let's do the following steps to help you bring your transactions into QuickBooks. 

 

Your bank might be doing some maintenance in their end. This can affect how the transactions flow into QuickBooks. You'll want to contact them about it and ask them about the estimated time and other details. 

 

The transactions will usually flow automatically after the maintenance. If not, you'll want to manually update the feeds. Simply click the Update button for at least three to five times to ensure the transactions will flow through properly. 

 

If you've encountered a specific error message, there are a variety of ways to fix it. Refer to this article for the complete steps: What to do if you get a bank error or can't download transactions in QuickBooks Online (go to Step 4: Fix specific bank errors and click the links). 

 

If you need to work on your bank transactions immediately, you have the option to manually download and upload them in QuickBooks. This article will help you with the process: Manually upload transactions into QuickBooks Online

 

Ready to reconcile your bank account in QuickBooks after getting all of those transactions? This article will help you with the process: Reconcile an account in QuickBooks Online.

 

I'm still here if you have more questions about your connected bank account. I'm also down to address any other concerns you might have for QuickBooks Online.