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srhighsmith624
February 7, 2024
Question

Bank transactions not loading

  • February 7, 2024
  • 2 replies
  • 0 views

I've connected my BlueVine account to Intuit QB Online and refreshed it a few times and I do not see any transactions loading up. I've tried to input it manually via csv file but it wont load it gives me a red exclamation mark. This is very frustrating because ive done this multiple times and reloaded it and nothing is working.

2 replies

4
4Gal
February 7, 2024

Try opening your QBO account on any private/incognito browser.

I
I used to have an invoices sho
February 7, 2024

I understand how this issue has affected your business tasks, srhighsmith624. No worries, I can provide you with some insights into what's causing this issue.

Currently, there is an ongoing issue with connecting with BlueVine. An investigation (INV-95938) has already been raised to our Product Engineering Team and they are now working on the connection between BlueVine and QuickBooks Online.

I suggest contacting our Customer Support Team for you to be added to the list of affected users. Once resolved, you will then receive an email notification.


To reach out to our Customer Support Team, here's how:

  1. Go to the Help icon to connect to a live support agent. 
  2. Provide us with some information about your concern.
  3. Select the Contact Us button and provide some details about this concern, then on the Let's talk button. 
  4. You'll now be provided options on how to connect to our Customer Support.


Moreover, you may follow the instructions on how to format CSV files in Excel to get bank transactions into QuickBooks.


Feel free to comment below for further assistance or more questions about banking in QuickBooks. I'm sure to help anytime. Have a nice day and be well!

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