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February 16, 2021
Question

Bank transactions not on bank statement

  • February 16, 2021
  • 1 reply
  • 0 views

We are only using one business bank account which is linked to QB and the transactions are automatically pulled into the system. When I go to reconcile I notice there are a lot of transactions (debits and credits) that are not on the bank statement. I thought they may be duplicate transactions but they aren't adding up to any of the debits or credits before or after the transactions. Any idea what this can be? 

1 reply

February 16, 2021

Hi there, LA Tax. Thanks for joining the Community.
 

Since these transactions aren't displayed on your bank statement, it's safe to say they're incorrect transactions. You can exclude them so they don't appear in any account registers or on financial reports.
 

Here's how:

  1. In your left navigation bar, go to Banking, then Banking.
  2. Specify which transactions you're working with by ticking each of their checkboxes.
  3. Select Exclude.

 

Now the selected transactions will be moved to your Excluded page. If one was sent to this area by mistake, it can be undone by accessing the tab, then selecting Undo under its ACTION column.


I've included a few detailed resources about working with bank feeds and reconciling accounts that may come in handy moving forward:

 

If there's any additional questions, I'm just a post away. Have a wonderful day!