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M
Michellenewtothis
July 25, 2024
Question

Bank Transactions: Something's not quite right. Sorry an unexpected error has occurred. Please try again.

  • July 25, 2024
  • 1 reply
  • 0 views

In Bank Transactions for already downloaded transactions that are for review: Something's not quite right. Sorry an unexpected error has occurred. Please try again.

 

Also for Categorized and Excluded. They are all just "loading", but without any success.

 

This is happening for every bank; 3 cash accounts and several credit card accounts.

 

Tried logging out and back in. This has been stuck for 2 hours now.

1 reply

V
VMB1
July 25, 2024

Only like 20 of my linked back transactions are showing. I'm missing like 2000!

 

Hoping its the system is down

M
MichellenewtothisAuthor
July 25, 2024

I'm assuming it was that the system was down.

My transactions are back, almost as suddenly as when they disappeared. At least I'm hoping they are all there.

I did try chatting with one of the QB online specialists, but that did not go well anyway.

I planned to wait for a resolution here, but the problem seems to have corrected itself??

A
ArielI
July 25, 2024

Thank you for taking the time to update us on the status of your transactions, @Michellenewtothis.

 

It is great news to hear that your transactions have been restored, and we are relieved to know that the issue seems to have resolved itself. However, if you continue to encounter any errors, please be aware that these are likely to be temporary and are expected to be addressed within the next 48 hours.

 

Please know that our team is here to support you every step of the way. If you have any other questions or concerns, or if there is anything else we can do to assist you, do not hesitate to reach out.

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