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January 23, 2022
Question

Banking says updating....but never updates

  • January 23, 2022
  • 1 reply
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1 reply

Adrian_A
January 23, 2022

Hi there, larrywallpaper.

 

You may be experiencing some browser-related issues. That said, try performing troubleshooting steps to isolate where the issue comes from.

 

To start with, try reviewing the updates on an incognito window. It is the best place to identify browser-related concerns. I've added these keyboard keys to open one:

 

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P
  • Safari: Command Shift N

 

If it updates, you can go back to a regular browser and clear its cache . Once caches are piled up, it can cause unexpected issues on the opened pages.

 

You also have the option to switch to a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

 

I've also added this reference as your guide in categorizing transactions: Categorize and match online bank transactions.

 

I'll be around if ever you need help in categorizing the items. Keep safe!