Banking won’t connect!

Let's work together and get this sorted out, @Kellygordon.

There are times your browser is full of frequently accessed page resources causing websites, like QuickBooks Online, to act weirdly. And can be the reason why you're unable to connect and update your bank accounts.

To begin with, may I know the name of your bank? Let's consider QBO using a private browser. To use a private or incognito browser, here's how:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P
• Edge: Ctrl + Shift + N

If this works, it means you need to clear your browser's cache so the system can start fresh and you're now able to Update your transactions connected to online banking. But if you get the same result while using a private browser, let's switch to different supported browsers instead.

You may also read all related references in this article to make sure your account register matches your bank and credit card statements: Use this Guide Anytime you need Help Doing or Fixing a Reconciliation.

If you have any other clarifications or follow-up questions about online banking transactions, please let me know by adding a comment below. I'll be here to lend a hand. Stay safe!