Skip to main content
T
thezim
March 28, 2024
Question

Can I delete now-closed accounts with our previous credit union (closed in 2022) from my "Accounts" in TT, as there is no longer online access to that information anyway?

  • March 28, 2024
  • 1 reply
  • 0 views
My wife and I changed credit unions, closing our previous accounts in December 2022 after a full year of the keeping our previous accounts open but almost completely inactive. The question which I’ve had for more than a year but I’m asking for the first time is if I can delete the now closed accounts from my bank accounts in TT. The “Accounts” tile now perpetually shows “Error” and a red question mark because TT is unable to connect with the accounts that no longer exist. I’ve been afraid to pull the trigger on deleting those accounts from TT because of the scary-sounding dialogue that pops up: “Deleting this account will permanently delete all of its historical transactions and data. This will affect your tax info, reports, charts, and other data throughout the app.” Do I need to leave this be so that TT has old info until it’s been seven years? Thanks!

1 reply

R
RoseJillB
March 28, 2024

I appreciate you for reaching out to us to get assistance, @thezim.

 

It’s nice to check out some information before taking actions involving your TurboTax data. However, Turbo Tax has a separate forum where designated support addresses their queries. That said, I recommend you post this query to the Turbo Tax Community to get the appropriate response and ensure your other concerns are addressed accordingly.

 

On the other hand, you can give them a call regarding this matter to get assistance in no time. Please take note of their support hours and schedules to reach them at your convenience: How do I contact TurboTax?

 

If you have any QuickBooks-related concerns, please don’t hesitate to post them here by adding a reply. Have a good one!

T
thezimAuthor
March 28, 2024

Oh, sorry, I confused my Intuit platforms after filing my taxes. All of what I wrote in the original post is about using QuickBooks Self-Employed. So I'm asking about deleting closed accounts from QB Self-Employed. Thanks.

R
Rasa-LilaM
March 29, 2024

Hello there, thezim.

 

I recognize your concern about deleting the closed account and its impact on your record. I'm here to help and shed some light on removing an account in QuickBooks Self-Employed (QBSE).

 

When you remove your online bank or credit card data in QBSE, it will disconnect your accounts and erase all linked entries permanently. It's important to note that this action cannot be undone.

 

Also, the information found in your taxes and forms is derived from the business and income transactions in your QBSE account. If you're unable to finalize your federal tax return, we can hide the closed account to prevent the program from downloading new entries, while keeping all your existing data.

 

Here's how:

 

  1. Open QBSE in a web browser.
  2. Go to the Gear icon ⚙ icon to select Manage accounts and Bank Accounts.
  3. Look for the closed account.
  4. In the Show Account section, select the toggle to OFF.

 

Explore this reference to learn more about the process: Delete bank and transaction data in QuickBooks Self-Employed. This comprehensive guide provides detailed instructions on how to remove connected accounts and transactions using either a browser or a mobile device.

 

To help stay organized and on top of your financial obligations, browse through each link below for the full details:

 

 

If you need further assistance managing your accounts or transactions and have other product-related concerns, let me know in the comment section below. I'll get back to make sure everything is taken care of for you. Enjoy the rest of the day, thezim.

Terms & ConditionsAccessibility statement