I know it can be difficult when you can't reconcile your account due to a negative expense entry, williamfaulks. I'm here to assist you with that.
Entering a negative amount higher than the actual expense amount isn't possible in QuickBooks Online. Thus, I'd suggest creating a credit card credit. This will be posted as a negative amount under your vendor's profile.
Here's how:
- Go to the + New button and then choose Credit card credit.
- Select the vendor name.
- Find the account from the Bank/Credit Account drop-down box.
- Choose the category and enter the $0.13.
- Once done, click on Save and Close.
For more details about the process, please see this article: Record a Cash Back to my Credit Card Account.
Once done, you can now reconcile your credit card account. You can check out this article for the detailed steps of the reconciliation process. This ensures everything is accurate: Reconcile an account in QuickBooks Online.
I'm always here if you still need help in recording and reconciling your transactions, williamfaulks. Please let me know by leaving a reply below. Keep safe always!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
